Accountability
We honor our commitments and focus on “how it can be done.
We take ownership and deliver results without excuses
We are dependable; we are on time and are present
We follow through on our commitments
We are knowledgeable about what is expected of us
We take responsibility for our actions
We lead by example

Compassion
We understand and reflect the diverse communities we serve.
We communicate to develop a personal connection
We engage in active listening
We demonstrate kindness to self and others
We act to address suffering at all times
We are aware of self-bias and refrain from passing judgment
We serve as an advocate for those in need

Innovation
We embrace change and continually seek new ways to improve.

We seek out and listen to others’ ideas

We challenge the status quo and the routine way of doing business

We are open to change even in the midst of ambiguity

We seek out best practices and new ways of doing things

We maintain an open mind to new ideas

We offer creative solutions to solve organizational challenges

We are resilient and adaptable in the face of challenges

Teamwork
​​​​​​​We recognize trusting relationships are key to achieving success.

We demonstrate collaboration within and outside our individual departments

We seek others input to address challenges and make decisions

We actively support others to learn and grow

We recognize team members for a job well done

We consistently seek out others who need to know or be involved

We consider how our individual actions affect the team

Respect
We treat others as they want to be treated.

We care about others as people first

We treat people with dignity, politeness, and kindness  

We never insult, disparage, belittle, or shut down people or their ideas

We engage with one another regardless of titles, positions, or tenure

We assume good intent in all our interactions with each other and ask for clarity when necessary

We are in the moment and engage one another with appropriate verbal and non-verbal expressions

Integrity
We are down-to-earth, honest, and approachable.

We honor our words and commitments

We say what we mean, and we mean what we say

We do the right thing even when no one is watching

We consider all available information when forming an opinion, making a decision,

or reaching a conclusion

We speak up when something does not seem right

We do not engage in gossip

We maintain confidentiality

Excellence
We are committed to highest quality and safety standards.

We strive to always demonstrate positive behaviors

We recognize and celebrate outstanding performance 

We use evidence-based solutions to solve problems

We always speak up for safety

We continuously improve